Terms of Service

1. Seller

“Sherlock” is operated by Maximilian Béla Binz (sole trader), Glasergasse 4, 1090 Vienna, Austria. Contact: maximilian@trysherlock.io. These Terms form a binding agreement between you and Maximilian Béla Binz (“we”, “us”).

2. Acceptance

By creating an account or using the service you agree to these Terms. If you act on behalf of an organisation you represent that you are authorised to bind that organisation.

3. Service

Sherlock provides AI-assisted founder interviews and a verified pre-pipeline workspace for investors. We do not warrant that the service will be uninterrupted or error-free.

4. Acceptable use

You must not misuse the service. In particular, no unlawful use, no fraud or spam, no infringement of intellectual property rights, no reverse engineering, no scraping at scale, no probing or interference with security, and no submission of malware or unlawful content.

5. Intellectual property

We retain all rights, title and interest in the service, including the software, documentation and branding. You receive a limited, non-exclusive, non-transferable right to use the service within your selected plan.

6. Payments and subscriptions

Payments are processed securely by Stripe. Card details are handled directly by Stripe; we never see or store your full card number. Subscriptions renew automatically at the end of each billing period until cancelled from your billing settings.

7. Refunds

We offer a 30-day money-back guarantee as described in our Refund Policy.

8. Suspension and termination

We may suspend or terminate your access in the event of material breach of these Terms, non-payment, suspected fraud or security risk, or repeated or serious policy violations.

9. Liability

To the extent permitted by mandatory law, our liability is limited to typical foreseeable damages. We exclude liability for indirect, consequential or special damages, including loss of profits, data or goodwill. Nothing in these Terms limits liability for intent, gross negligence, death or personal injury.

10. Governing law and jurisdiction

Austrian law applies, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. Exclusive place of jurisdiction is Vienna, Austria, to the extent legally permissible. Mandatory consumer protection rights remain unaffected.